Disclosure: This page exists at the insistence of my father, Marius.
Since I was a boy, my father would always say to me when I operate anything technologically related “Slow down, you are going too fast” and then he would (out of pure frustration) claim to have understood what I was trying to teach him. My father would then struggle for hours, and I would be very frustrated when I learn that he had been struggling. If you are visiting this page, you can likely relate.
To avoid such frustrations, this page contains resources to guide our users through our various systems and processes (and will continue to grow as we receive your questions). We hope to clearly communicate how to use our website, and what to expect.
If you are still struggling, do not hesitate to give us a call! We may be young and technologically-inclined, but do not fret, we all have parents and grandparents that we regularly assist with matters such as these…we have developed the virtue of patience and would be delighted to assist you.